Caviness & Cates Communities are awesome. They provided great customer service and we're very, very happy with our new home. We did have a couple of minor issues but they corrected them in a very timely manner.
I enjoy my home and enjoyed watching it being built from the ground up. They were all really nice and did what they were supposed to do. I was really happy!
The people were really nice and easy to work with. They were professional and accomedating. Also, we love our house.
Avid Ratings' Member test
When you choose Cates Building, you are selecting a company that is continuously complimented for Quality & Customer Service from our customers and industry peers. Our attention to the details is intended to deliver one thing: a home of impeccable quality and finish.
As a Avid Ratings' member, Cates Building relies on third party customer surveys to help us deliver an exceptional customer experience. Avid Ratings' survey process is an important part of our commitment to service excellence.
Each Homeowner will be contacted by the Avid Ratings survey team after closing via email or by phone and asked to complete a short survey. The feedback from these surveys helps us in our effort to deliver the best possible quality and service.
I love the space and the fact that the master bedroom is downstairs.
Responsive team for warranty and overall phenomenal construction quality.
So informative, made me feel comfortable, answered all questions no matter how many times i asked them.
Our home buying experience was very smooth! Everyone that we came in contact with during this process was very knowledgeable and friendly!
While other builders we considered projected project completion in 5-7 months, Cates built our home in just over 3 months. We have never witnessed such a streamlined, systematic process. Being a highly organized person, I recognize the effort and coordination necessary to achieve such a short timeline. While at a bold pace, there was no sacrifice in quality; Thomas made sure there was as little downtime as possible by making every day a day of progress. Even when unexpectedly meeting him at the property, he could instantly report on the work taking place each day over the next week.° Thus, we anxiously visited every weekend to see the transformations unfold.
It has been a pleasure to work with everyone at Cates. We are very grateful to have had Thomas Kilpatrick lead the building of our home. We will miss seeing him after the final walkthrough. We are proud of our Cates Building, Inc. home., and we would be more than happy to share our experience with any prospective buyers. Thank you for our new home!
Amazing! I can’t say enough good things about Amber and Alex. They were great and the house looks awesome!
I came into this process not sure what to expect. Jaylene, Laurie, and Barbara have truly been a blessing and God sent them to me. I am so appreciative of the process and the beautiful home that I have purchased. I will forever be grateful for the great customer service and amazing guidance I received. This is the best experience I’ve had buying a home. Thank you!